At Billie Boutique, we respect your privacy. This policy explains what information we collect when you use billie-boutique.com and how we use it.

Information we collect

  • Contact details you provide when placing an order or creating an account: name, phone number, email, and delivery address.
  • Order details, such as the products you purchase and your order history.
  • Your WhatsApp number if you join our VIP list or contact us on WhatsApp.
  • Basic browsing information collected through cookies, such as pages visited and device type.

Payments

Card payments are processed securely by our payment provider, Mamo. We do not see or store your full card details on our website.

How we use your information

  • To process, confirm and deliver your orders.
  • To contact you about your order, including on WhatsApp.
  • To send offers and updates, only if you have agreed to receive them. You can opt out at any time.
  • To improve our website and understand which products our customers like.

Cookies and analytics

We use cookies and similar tools, including Google Analytics and the Meta Pixel, to understand how visitors use our website and to show relevant ads on social media. You can control cookies through your browser settings.

Sharing your information

We do not sell your personal information. We only share it with service providers who help us run our store, such as delivery companies, our payment provider, and website and marketing tools, and only as needed to provide our services.

Data security

We take reasonable measures to protect your information from unauthorised access or misuse.

Your rights

You can ask us to access, correct or delete your personal information, or to stop sending you marketing messages, by contacting us.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact us

WhatsApp: +971504499497
Email: billie_uae@hotmail.com